<img src="https://we-work-remotely.imgix.net/logos/0141/4914/logo.gif?ixlib=rails-4.0.0&w=50&h=50&dpr=2&fit=fill&auto=compress" /> <p> <strong>Headquarters:</strong> Casper, WY <br /><strong>URL:</strong> <a href="https://selectsaunas.com">https://selectsaunas.com</a> </p> <p></p> <h1>Fully Remote Customer Support, Order Management for Online Sauna Retailer</h1> <p><strong>Company:</strong> Select Saunas (selectsaunas.com)<br><strong>Location:</strong> Fully remote<br><strong>Type:</strong> Full-time</p> <hr> <h2>About the role</h2> <p>Do you want to help people become the healthiest version of themselves?</p> <p>Select Saunas is a high-ticket online-only retailer of premium saunas. Our customers make considered, high-value purchases, and the experience we give them before, during, and after the sale is what sets us apart.</p> <p>We're looking for a <strong>Customer Support and Order Management Specialist</strong> to own the order journey end to end: placing orders with our suppliers, keeping customers informed proactively, and resolving issues with the kind of white-glove care a high-ticket purchase deserves. You'll be the voice of the brand on email and phone, and the person who makes sure every order is accurate, on track, and delivered without surprises.</p> <p>This is an ideal role for someone who is organized, calm under pressure, and genuinely enjoys helping people, not just clearing a queue. A welcome bonus is a genuine interest in saunas and health and wellness!</p> <ul> <li> <div>Join the early stages of a fast-growing company</div> </li> <li> <div>Be part of a small, fun, driven team</div> </li> <li> <div>This is a long-term position with the opportunity to move into a customer support team manager</div> </li> <li> <div>No limits on your advancement</div> </li> <li> <div>Act without being micromanaged</div> </li> <li> <div>Responsible Unlimited PTO (of course, and we won't disturb you)</div> </li> <li> <div>Work from home and be an entrepreneur inside the