Company Description For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues. Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way. As a Member Of Our Princess Team, All Heartists Are Valued And Recognized, The Same As Our Guests And Local Communities. Consider Joining Us, If You Enjoy Connecting guests to the extraordinary place we call home Discovering a broad offering of career paths Learning and thriving among a group of international hospitality professionals Being passionate about people and attentive to the world - we are globetrotters! Going beyond the walls of our hotel to support our community Taking pride in our differences Then this could be THE perfect opportunity for you, and we cannot wait to welcome you. #WeAreHamiltonPrincess Job Description Summary of Responsibilities: Reporting to the Director of Engineering, responsibilities and essential job functions include, but are not limited to the following: Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues Demonstrate Accor core values in all interactions Establish and maintain quantitative standards of performance and utilize performance management principles to maximize productivity Assist guests regarding property facilities in an informative and helpful way Respond promptly to service requests from all facility departments and outlets. Ensure all physical operations including Propane Gas Equipment, Plumbing, Water Treatment and Supply, Laundry Systems and Utilities are maintained to standard Ensure routine preventative maintenance of systems and equipment are maintained, documente