<img src="https://we-work-remotely.imgix.net/logos/0171/5834/logo.gif?ixlib=rails-4.0.0&w=50&h=50&dpr=2&fit=fill&auto=compress" /> <p> <strong>Headquarters:</strong> US CA Remote <br /><strong>URL:</strong> <a href="http://servicetitan.com">http://servicetitan.com</a> </p> <div><p><b>Ready to be a Titan?</b></p><p><span>ServiceTitan is the leading platform for residential home service - scheduling, dispatch, job booking, quoting, marketing. For years, the sales motion was simple enough that a purpose-built CRM wasn't necessary: a homeowner calls in, books a job. The gap between "interested" and "booked" was small enough to keep lightweight.</span></p><p></p><p><span>AI has changed this: voice agents, AI-powered SMS outreach, AI powered nurture sequences, and in-home opportunity capture are surfacing more leads, more follow-up opportunities, and more unconverted estimates than residential contractors have ever had to manage before. The motion is more complex now, and the tools to support it need to match. ServiceTitan needs a first class residential CRM layer.</span></p><p></p><p><span>This role owns that problem. You'll build a residential CRM that sits natively inside ServiceTitan, integrated with scheduling, dispatch, pricebook, service agreements, and marketing and is designed from the ground up for an AI-first world. AI handles the follow-up motion, surfaces the right opportunities at the right time, and reduces the manual coordination that keeps CSRs and sales teams from focusing on revenue.</span></p><p></p><p><b><b>What you'll do</b></b></p><p><span>ServiceTitan's data, integrations, and customer relationships put it in the best position to power that motion end-to-end. This role is about making sure that position is earned.</span></p><p></p><p><span>This is a general manager role as much as a product role. In other words, not just shipping a great product, but also being a leader on everything else it takes to make sure ServiceTitan delivers on this opportun