<p> <strong>Headquarters:</strong> United States (Remote) </p> <div class="content-intro"><h1><img src="https://i.imgur.com/gwyI98w.png" alt="We're Hiring!" width="100%"></h1> <h1>About Prove </h1> <div> <p><span>As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, </span><a href="https://www.linkedin.com/company/proveidentity/"><span>follow us on LinkedIn.</span></a></p> <p><span>Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together. </span></p> <p><span>Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team! </span></p> </div></div><p><strong>Title:</strong> Senior Director, Global Customer Support</p> <p><strong>Department:</strong> Support / Operations (iO)</p> <p><strong>Reports To:</strong> Chief Customer Officer</p> <p><strong>FLSA Status:</strong> Exempt</p> <p><strong>Location:</strong> US Remote</p> <h3> </h3> <h3>Position Overview</h3> <p>The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, stra