<p> <strong>Headquarters:</strong> California, USA, Remote; New York, USA, Remote </p> <p> </p> <p>We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management.</p> <p> </p> <p><strong>What You'll Do:</strong></p> <p> </p> <ul> <li>Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams</li> <li>Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more</li> <li>Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation</li> <li>Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog</li> <li>Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code</li> </ul> <p> </p> <p><strong>Who You Are:</strong></p> <ul> <li>Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments </li> <li>You have a strong understanding of core service-management practices (incident resp