Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank. As an AML Analyst you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high-quality products for our customers. Job Description The candidate will be assigned to the AMLCDD team which focuses on ensuring that Customer Due Diligence, KYC and Transaction monitoring for the retail business clients are carried out in a timely and accurate manner, within the policies as established by the regulatory bodies and internal guideline. The Role Responsibility: Engage clients and internal stakeholders to facilitate the collections of relevant documents in accordance with in-house procedures and local regulations Prepare, review documentation and perform transactional case reviews for escalation of red flags (where applicable) Review of "Request for Information" raised by analysts Handle all client files in accordance with the agreed guidelines for client’s data maintenance Ensure high customer service satisfaction by meeting or exceeding expectation through the implementation of service level agreement and standards Collaborate with colleagues to drive operational efficiency and contribute to knowledge sharing. Working closely with Financial Crime Compliance Team/Tech/Vendor etc on new system configurations and testing (where required) to ensure smooth implementation. Handle other ad-hoc duties as assigned by AMLCDD Lead and Management Compliance Ensure compliance with the standards and regulatory requirements, including those pertaining to Money Laundering, Sanctions Compliance and KYC. Participate in and/or support the Bank's effort in combating money-laundering activities. Key St