Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Customer Marketing team, housed within the broader Product Marketing Team, executes programs that amplify our customers' voices. We showcase customers' successes through content, events, and references, providing social proof that drives awareness, consideration, and conversion. What you’ll do Be a storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience and differentiate Stripe Know how to build a program from the ground up. You have what it takes to get new programs off the ground: building briefs, aligning with stakeholders, presenting to leadership, and owning program rollout Communicate with impact at all levels. You're comfortable crafting and delivering program updates to senior and executive audiences — translating complex program data into clear narratives that inform decisions and build confidence Work smarter with AI. You actively use AI tools to accelerate your work — from drafting content and synthesizing research to building agents that automate repeatable workflows and scale program operations Love working across GTM. You work with a range of disciplines to execute on your work Keep things organized. You manage interdependent, complex projects and programs and keep various work streams on track Be Ambitious. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-d